Feedback from our customers is very important for us, it tells us we are doing something right, however we welcome all feedback and comments about not only our services, but our website too. If we can improve on what we do, we will listen and act upon it.
Here is a random selection of genuine customer reviews.
I would like to reward the efficiency and courtesy of your workmen.
They were quicker and quieter than I ever thought possible, and I hardly noticed the days when the windows were covered. I had told myself that invariably there would be some mess, but it was hard to find a single spot of it, and the areas they had to use for access, they left even tidier than they found them!
I had not expected to be able to afford this increasingly necessary work but I am more than glad it has proved possible.
Mrs. Y. York
I feel it has completely transformed ******* house in at least 2 ways - firstly it looks unimaginably better, all my friends say so too.....and it is much more comfortable to live in.
This is an old house, mostly Georgian, at least 200 years old and it was beginning to feel really damp.
Within weeks of the treatment being completed, it was much better and now feels completely dry and fresh. (in warm weather it was very humid and in cold weather it doesn't need heating. One or two walls that felt damp to the touch are now dry!
Mrs. Jones, Lewisham, London. July 2009
They were friendly and polite and we couldn’t have asked for better
"Ref Invoice: 1030390."
I would like to thank you, Justin and the two excellent lads you sent to re-paint the walls of our home. They have done a marvelous job, and the finished job is so refreshing, it looks like new again!
They were friendly and polite and we couldn't have asked for better. If the occasion arises in the future that we needed to purchase any of the services you provide we would have no hesitation in employing your firm again. It has been a pleasure doing business with you, and thank you again.
Regards Mr and Mrs Clark. West Malling, Kent. November 2012
Very impressed with their timekeeping, tidiness and speed
I Just wanted to drop you a line to say we're very happy with the work your colleagues did on our house recently. Very impressed with their timekeeping, tidiness and speed, as well as the overall quality of the work done, and would happily recommend the experience to others.
I'd also like to say how impressed I was with both your website (in terms of background info and relevant facts) - particularly versus your competition - and also with the speed of reply from you and your colleagues to any of our queries before work started.
This all made the process easy to manage and gave us confidence in the people we were dealing with - not something that can be taken for granted too easily in this day and age. Many thanks again - we'll doubtless be in contact in due course for the next NPA job!
Dr "D" and Mrs "L", Essex, UK
We loved the transformation!
We wanted the decaying brickwork on our house sorted, if only to make the house nice looking as we wanted to sell up and move on to another house. We loved the transformation so much, we decided to stay and enjoy our newly refurbished home! Thank you!
Mr. and Mrs. F. Alton, Hampshire. March 2001.
Well done “Never Paint Again!!”
Thank you for doing such a good job on the outside walls of my house! That should keep the damp out at last! Well done!
Mrs. Day,. Okehampton, Devon. February 2002
The house looks really superb
Thank you for your letter of 7th August and for arranging the work on the walls of our house so promptly. We were very impressed by the way John carried out the work, very efficiently and professionally, and the house looks really superb now. They did an excellent job, and you have a very good team in them. Please convey our thanks to both of them for making the arrangements.
I would highly recommend the NPA exterior wall system to anyone.
A very good company to deal with, I would highly recommend the NPA exterior wall system to anyone. Our house looks great, the colour of the wall paint is really really bright (we need sunglasses in the garden!), and the site was left clean and tidy on the day they finished. Thank you, well done, I suggest others have the same thing on their walls! A very good and reputable company.
Mr L, Truro, Cornwall. April 2013
We both thank you for the good service!
“… very pleased with the final look. We now look forward to the years ahead …We both thank you for the good service!”
Mr. and Mrs. Morris. Totnes, Devon. 2001
Really hard working, tidy and professional
Hi Guy, I Just want to say what a great job the team made of our house. It looks brand new! The Boys were really hard working, tidy and professional. Thanks again.
Pete. Gloucester. Feb 2011
I would have no hesitation in recommending you to future clients
Dear Nigel and Paul,
May I take this opportunity to thank you for such a magnificent job you have done on my house, the transformation is unbelievable, all the neighbours have commented on how good it looks.
I would like to go on record and formally thank Darren and Matthew, though Kevin was present on some of the occasions, it was mainly Darren and Matthew. They worked through appalling weather conditions and never stopped smiling, polite and very well mannered, even my next door neighbour commented on how polite they were when they asked him to move his car; they are an outstanding asset to your company.
Though I thanked them myself before they left, please formally thank them again for me. I looked at two other…… (exterior wall coating)….. companies before deciding on the final company
I would have no hesitation in recommending you to future clients should you wish to come back and use my house in your brochure as a before and after, please feel free to do so.
Ian, Stoke on Trent, Staffordshire
I just wanted to let you know how pleased we are with the wall coating completed at our property…
Dear Paul……….I just wanted to let you know how pleased we are with the wall coating completed at our property earlier today. It looks lovely! We have been so pleased with the whole experience, The work men (Paul and Christian) have worked so hard and ensured that al has been carried out to the highest standard. They both deserve a big pat on the back.
We found them both to be professional and very pleasant to have around. Thanks very much for a beautiful job very well done.
Mr and Mrs “H”. East Yorkshire.
…..an excellent job in really adverse weather conditions…
The guys have done an excellent job in really adverse weather conditions. We are pleased with the outcome, it has transformed our house. I would recommend Never Paint Again. Thank you!
Mr. A. Chippenham, Wiltshire
I am delighted with the service I have received from NPA. ,
Thank you Carl & Craig for a fantastic job,
I would be happy to recommend you and your contractors in the future ……..
A testimonial from a client in Spain
“A very good job, very clean workers, they always turned each day on time, unless our previous Spanish decorator!
They kept the whole site very clean and tidy, nothing was ever too much trouble, and they even helped me clean the pool, free of charge also, as my husband cannot as he is disabled. Nothing, absolutely nothing was any trouble at all for the men. Brilliant workers, I would recommend them any time.”
Mrs “E”, La Pobla De Vallbona, Valencia, Spain.
(PLEASE NOTE ALL SPANISH PAINTING JOBS ARE UNDERTAKEN BY A WHOLLY SEPARATE COMPANY TO US)