FAQ

1. How much does an exterior wall coating cost?

So you want to know about prices? We are happy to give an estimate of cost over the phone, for having your house painted, rendered, repaired or wall coated. Call 0800 970 4928.

If you need a more exact estimate, you can email us and enquire, providing photos if that helps, and your contact number, however, please note the final price would be subject to a survey to ascertain the exact cost before we agree to do the work on your home for a certain cost, which would be confirmed in writing.

If you want a guaranteed EXACT price, in writing, to have your home decorated etc, then pleas call us or use the sales enquiry form, and request a quote. We need a contact number to arrange that, however please be assured it is not used for anything other than dealing with your enquiry.

A price enquiry is completely FREE and does NOT commit you to purchasing. Appointment times are available Monday to Sunday, all year round expect Christmas day, New years day, and Boxing day.

2. What’s the difference between paint and a wall coating?

Spray applied external wall coatings last up to 20 years, paint lasts 2 or 3 at the most!

Our coloured render lasts even longer with an expected 30 year lifespan!

Most exterior wall paint, the type your decorator will supply, can be brittle and over a not very long space of time , paint cracks, it peel, fades and blisters. The external wall coatings used by us are resin based and flexible, and having it on your home is the same as having twenty coats of ordinary masonry paint. This means not only do you get 20 times what your painter could supply, it also lasts 20 times as long!

We are also able to paint your house house 12 months of the year, NOT only during the warmer weather.

3. Why should I choose NPA Exterior home Improvements?

We can’t force or coerce you to choose us over another home improvement company, the decision is up to you. To reassure you, we are run by two families who started in the industry at the very bottom, many years ago.  Our website has been online for ten years and has been featured in top magazines, the radio and even on the TV!

If you want your house painted by experts, choose us.

4. Can I buy and/or apply your products myself?

Sorry, no, we do not SELL products, we are a service provider. Your local builder or painter also cannot buy or install our systems. This means we can always control quality.

5. What is our service coverage area?

We cover the whole of the UK, including most of Scotland, all of England and all across Wales, via a network of agents and contractors local to you.

6. What are the benefits of having an exterior wall coating on my home?

Having us repair and paint your house with a wall coating bring many benefits to both your family and the house itself.

As the paint system we use does NOT need to re-applied for 20 years, you will save money in not having to get the house painted over time. The coating cuts wind chill too meaning your heating bills will lower and your home will be more comfortable. Your house will of course look fabulous from the outside!

If your house has damp or condensation, this will also go, creating a more healthy environment in your house.

If you are trying to sell your house, it will increase the kerb appeal of the property and potentially make it easier to sell for the price you want.

7. How do I arrange a quote for some home improvement work I need doing?

Please either go to the CONTACT PAGE or call the NPA team on (0800) 970 4928 for an informal chat about how we can help you. All details are held in confidence and we do not operate any form of cold calling or telemarketing with anyone’s details.

8. So if I contact you, what happens next?

We speak to you 1st (by phone or email) at your request, to find out your requirements and give you ample time to check us out if you wish. Please feel free to ask for any information that would assist you in making the decision to work with us.

We then arrange a date and time to visit you in your home and survey your building (FREE of charge) and prepare a written specification and quote for you.

We point out any problems you may have on the outside of your house such as hollow render, pebbledash, damp patches or cracks etc. and explain what has happened and how we can fix it. We then show you samples of our product and photos of previous jobs.

We then calculate a total price for you which is in writing and is a guaranteed price with no hidden charges or surprises.

If you decide to go ahead and have the work done, we prepare some simple paperwork with you, outlining exactly what work we are doing for you for a fixed price.

9. Do you guarantee your work?

Yes we do. The contractor with whom you are assigned will issue a 15 year warranty upon completion of the work and upon receiving payment in full. There is a possibility of extending the cover period up to 25 years.

The owners of this website do NOT issue the warranty, nor do we guarantee the jobs of other companies whether they are still in business or not. This is why you will be offered warranty insurance at the point of sale by the contracting company which can be purchased at a minimal cost, for your own peace of mind and reassurance.

10. What does the price include?

When you are given a quoted price, this is a fixed price in writing and with no hidden costs. The price includes work and materials, equipment hire etc, scaffolding, admin fees, VAT and the issuing of the guarantee. As above, if you contact us with a few details we can at least give you an idea of price over the phone.

11. What if I have already had a cheaper quote?

Then we promise to BEAT that quote, without question! You get what you pay for in life. Please inform your local agent that you have received other quotes and provided you can give written proof, we should be able to do the same work at a cheaper cost.

12. What about Insurances?

Yes, all teams carry the correct licenses and insurances and posses the correct skills, equipment and training, to ensure a trouble free time of working on your property.

13. Do your tradesmen need access to the inside of my house?

No, not at all.  All our contractors come fully equipped with everything they need to do the job. Our work is concentrated on the exterior of your home and as such it is rare to require any access inside at all. They sometimes require a power supply or access to an outside tap for water, for mixing cement etc, but that is it.

14. Can I expect a return on my investment?

Yes of course. Money spent with us is money well spent as any surveyor will tell you that a property that is both weatherproofed, resistant to damp, and with a maintenance free exterior that looks really good, will increase the value and kerb appeal of your house.

The guarantees issued are also transferable to any new owners when you sell in the future, giving your home a unique selling point that your neighbours simply won’t have. The amount of money you spend with us will, in most cases, offer at least double that as the value of your home will increase to compensate, as will it’s energy efficiency rating.

15. Will your system reduce my home energy bills?

In a word, yes! Our standard range of clear and coloured spray-applied wall coatings will stop damp, cold walls and wind chill, giving your home a warmer feeling and seeing your heating bills decrease over time.

If you choose our exterior wall insulation system, you could also see savings on your home energy bill, as soon as the first year after application, by as much as 50%!

Call us now or click the banner to go to the contact page