Who NOT to deal with when choosing a wallcoating company
Filed under: wallcoatings
The following is a dire warning to anyone wishing to purchase an exterior coating as there are some highly dodgy companies out there just waiting to scam you! Here at NPA, we pride ourselves on our quality of service to the customer, and to each other, that’s why we have been a successful organisation since 1986!
If you are looking to get some building work done to your home, especially painting and decorating, make sure you choose a professional, and always, always, get a written contract. Go to our main website to read more article written for YOU, the consumer, to make an informed choice when having home improvements done.
Please be advised of course they are nothing to do with us and never have been. This article originally appeared in the mirror newspaper and is printed for information only. Any comments, forward them to the mirror, not us!!!!
WIDEBOY WITH HIS BACK TO THE WALL
Penman & Sommerlad 16/11/2006
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WE think we’ve found out how Wallcare Protective Masonry Coatings can promise to “make exterior maintenance a thing of the past”. By cocking it up and then doing a runner…
For around £5,000 they’ll coat your house in a product “up to 20 times thicker than conventional paints” and then guarantee it for 15 years.
But according to customers they won’t come back to fix problems when the job goes hideously wrong.
Kenneth Whitmore paid £5,200 to have his bungalow in Daventry, Northants coated in 2002 - but they missed a bit.
He got a letter from Wallcare promising to solve the problem once the weather improved. They never did.
Wallcare at that time was owned by Farnbrough Ltd, with Harvil Shaw and Nigel Shackleton- Burton as company directors.
Two years later, the coating started to fall off and Mr Whitmore complained again.
But Shaw and Shackleton-Burton had quit and the company was dissolved. The 15-year guarantee was now worthless.
Rosalind Varley of Kirkby-in-Ashfield, Notts, paid Wallcare £4,000 to coat her house in 2004, but after 15 months was in big trouble. “The coating has completely failed, is letting in damp and is now dropping off and we can’t get them back to do repair work.”
Renville Enterprises Ltd - trading as Wallcare - also offered the 15-year guarantee. The directors were Roy Western and Shackleton-Burton, but they’ve both quit - again - and the firm’s accounts are overdue. Trevor and Denise Beacock, from West Stockwith, Doncaster, paid Wallcare £5,250 for the same treatment in 2003.
This March, the coating started to peel off and Wallcare carried out some emergency repairs.
They promised to finish the job - but six month later that hasn’t happened. It turns out that Wallcare Protective Masonry Coatings is a trading name used by a string of firms all run from the same office in Newcastle-Under-Lyme by Nigel Shackleton-Burton.
In fact, Shackleton-Burton has been a director of 17 different companies since 1992 - and only four of these are still active.
Western has been co-director of nine and Shaw a co-director of two - illegally because he was supposed to be serving a 15-year ban from acting as a company director.
“I thought it was a 10-year ban,” he feebly explained to us. “I resigned immediately when I realised.”
ASTAFFORDSHIRE Trading Standards spokesman told us: “We are very aware of the problem and the individuals are known to us. We are currently actively looking at the options available to us.”
Outside his home in Wrexham, Western blamed Shackleton-Burton as the boss and sole shareholder.
“It pays a wage,” he said. “You’ve seen my house - I live in a council house. Now look at his home.”
Shackleton-Burton blamed staff shortages for the problems - but revealed that Wallcare was going to “stop trading” after running up a £22,000 debt to Yellow Pages.
“We are still putting Wallcare jobs right but not as quickly as we would like to,” he said.
And he told us that he wasn’t that fussed about what we would write because only 10 per cent of his customers were Daily Mirror readers.
Now it’s zero per cent, mate.
http://www.mirror.co.uk/news/investigates/2006/11/16/wideboy-with-his-back-to-the-wall-89520-18104754/

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